FAQ

Frequently Asked Questions

How long does shipping take?
Most orders are dispatched within 1–3 working days. Custom and made-to-order items may take longer.

Do you accept custom orders?
Yes! Please contact me with your requirements and I'll be happy to help.

Can I personalise my order?
Many items can be personalised. Check the product description or send me a message before ordering.

What if my item arrives damaged?
Please contact me within 48 hours of delivery with photos and I'll help resolve the issue.

Do you accept returns?
Please see my Returns & Refunds policy for full details.

How can I contact you?
Use the Contact Us page or send me a message through the store.